Customers can avail of Instacart services by visiting the online website, downloading the Instacart mobile application, or contacting the company directly via their hotline number: 1-888-246-7822.
This phone number is currently available only in the US but the company is planning to expand services to Canada as well. Apart from grocery delivery for customers Instacart also offers retail enablement solutions to over 750 grocers across the US in over 70000 locations.
How Does The Unique Model Of Instacart Work?
Instacart introduced an innovative model for online grocery shopping and home delivery which quickly surpassed the traditional model.
Local retailers are invited to participate in the Instacart partnership program wherein they set prices for their items
Customers can then shop at these stores via the Instacart website or mobile application
They need to place their order and make an online payment via their debit card
Customers can then choose the Instacart home delivery or pickup option:
They can schedule their delivery time to be as quick as an hour or as later in the day or weekA personal shopper picks, packs, and delivers their order within the designated time frameIn the case of the pickup option, customers can select a pickup time and then collect their order at the store directly
This model gained momentum during the pandemic when customers were unable to visit grocery stores in person.
How Does Home Delivery Work With Instacart?
The personal shopper designated to a customer fulfills their order and also makes the delivery within the agreed time.
Customers can keep in touch with their shoppers before, during, and after the delivery via the Instacart app or the company phone number
In case their order is running late customers can always contact customer care
If items are missing from the order, customers can either contact the personal shopper or the company as they will assist them further
There are fixed delivery charges at Instacart.
The delivery fee for orders of up to $35 or more is $3. 99 and $ 7. 99 for orders at lower prices Customers can also subscribe to the Instacart Express membership service and pay a monthly fee of $9. 99 or an annual fee of $99 to waive their delivery charges
Customers can also place orders at stores that are not listed in Instacart’s partnership program but they will be charged a markup of 15% – 40% of their order.
What Can Customers Purchase Through Instacart?
Several retail stores have partnerships with Instacart some of which are listed below:
WalgreensTargetWoodlandsCVS Pharmacy
Customers can purchase groceries, household items, medication, personal items, etc. from these stores through Instacart.
How Does Instacart Give Back To Society?
Instacart is known for its charitable initiatives across different communities. The company’s main goal is to create a world where everyone has access to healthy and wholesome food. To bring this goal to fruition and combat food insecurity, Instacart partnered with several nonprofit organizations some of which are listed below:
Boys and Girls Clubs of America – Instacart partnered with this organization to initiate a summer meals program through which the company provided meals, groceries, and snacks to over 8500 youth and their families
Feeding America – Instacart serves as a guiding partner to Feeding America and has donated nearly 7 million meals through the organization either via campaigns or charitable donations
World Central Kitchen(WCK) – The company provides food and other monetary support to the WCK climate disaster fund that supports people affected by climate-based disasters and helps them find balance in their lives once again
No Kid hungry – Instacart initiated a research project along with the University of Kentucky and the No Kid Hungry organization which focuses on improving the online grocery system so that it caters to the needs of low-income households
Conclusion
Now we have learnt “Instacart Phone Number”, Instacart came up with simple and smart solutions for retailers, customers, and shoppers across America. The company also made a significant contribution to food security and distribution through its charitable campaigns. All of this makes Instacart stand out among its competitors as a reliable and trustworthy enterprise.
Are Costco prices cheaper than Instacart?
Costco’s annual membership fee is about 2% higher than that of Instacart. But home delivery via Instacart is a little expensive compared to that of Costco.
Can we use Instacart even without a membership?
Customers don’t need a membership to use Instacart. But if they wish to save more and enjoy exclusive benefits like unlimited free deliveries then they can subscribe to the Instacart Express membership service.
Does Instacart pay its shoppers for gas?
All full-time personal shoppers who work for Instacart are considered to be independent contractors and hence they are expected to handle deliveries with their vehicle and also take care of their maintenance and fuel costs.
How much do you tip an Instacart shopper?
According to Instacart, a 5% tip goes a long way but customers are free to make 15% or 20% tips according to their satisfaction with the services provided.
